Find answers to the most commonly asked questions about our products and services.

What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

What is the difference between Pawning (Loan) and Selling?

  • Pawning (Loan): 30 day secured loan against your valuables. You have 30 days in which to come and buy back the item that you borrowed cash against.
  • Selling: Once happy with the quotation, one of our stores will buy the item from you for resale.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Will you do a credit check?

  • No credit checks are done as you leave your item as security for the loan.